Frequently Asked Questions

About Kaizenera

What is Kaizenera?

Kaizenera is an educational platform dedicated to people who want to build a better life through remote work opportunities. May it be freelancing, becoming a digital nomad, or just getting a better full-time remote job, Kaizenera provides a complete solution to realising this dream. Our platform relies on three major cornerstones of providing education, a helpful community and professional mentoring. With our courses and real life workshops, alongside our awesome Slack channels and trained coaches, we aim to provide a complete roadmap on how to make your remote dreams come true.

What is Kaizen?

Kaizen (改善) is the Japanese word for “improvement”. In business, kaizen refers to activities that continuously improve all functions and involve all employees from the CEO to the assembly line workers. It also applies to processes, such as purchasing and logistics, that cross organizational boundaries into the supply chain. It has been applied in healthcare, psychotherapy, life-coaching, government, and banking (Wikipedia).

Kaizenera is not providing Kaizen related educational materials and is not associated in any ways with the Kaizen Institute.

Who is the team behind Kaizenera?

We are a dedicated group of professionals coming from all walks of life. Having witnessed and experienced what amazing opportunities remote work provides, we decided to make it our mission to bring these fruits to wider audiences.

Kaizenera was founded by Adam and Peter, both successful freelancers and entrepreneurs. We can read more about their journey in the About Us section.

Courses and Materials

What makes Kaizenera courses special?

The Kaizenera experience was designed with remote professionals in mind. Our workshops, courses, materials and communities are all aimed towards giving a no-nonsense, complete road map on how to build a remote business or make an impact in the remote job market. While there are numerous online courses available on various educational platforms, amazing many of them may be, we feel that at the end of the day, a video or article can only give so much.

Kaizenera embodies a holistic approach to remote work. We believe building a remote livelihood is only the beginning, and the hard part is making it stick, while finding true fulfilment in your new career. Kaizenera is work, life and balance.

I have not received my email for my course. What do I do?

Please confirm you have provided the right email address, and check all your inboxes as sometimes the course email lands in the spam folder. If you do not receive the materials in 15 minutes, please contact our support at support@kaizenera.com, and we will get back to you within 24 hours.

I have trouble opening the course file I received.

The courses and materials are sent in an archived file (rar file). Depending on the platform and ecosystem, you might need to download and app or program to help with that. Here is a shortlist of trusted applications.

– iOS phones and tablets: LINK
– Android phones and tablets: LINK
– macOS: LINK
– Windows 7, 8 and 10: LINK

If you get an error while accessing the archive, try downloading the file again as there may have been corrupted during download. If your issue persists, please contact our support at support@kaizenera.com.

Workshops

What is included in a Kaizenera workshop?

Kaizenera workshops include a complete educational experience. We provide all the course materials, worksheets and workbooks you will need during your day with Kaizenera, as well as a handsome goodie bag, filled with awesome stuff! Currently we do not offer catering services, we encourage you to bring your own lunch or choose one of the nearby amenities. We do offer small snacks, tea and coffee. Coffee is life.

How do I prepare for a workshop?

Unless stated otherwise, Kaizenera workshops are designed to help you and your idea get off the ground, starting from absolute zero. You do not need any prior knowledge, business plans, or ideas – however, if you already have some or any of this, that is also welcome!

Kaizenera workshops do not have a dress code. As for other preparations, have a hearty breakfast, get ample sleep, and prepare your mind for an intense day of ideas and opportunities!

Can I make audio and video recordings during the workshop?

During a Kaizenera workshop you are allowed to take photos, however, creating an audio or video recording is not possible at this point. We encourage you to take notes on your Kaizenera notepads, laptop, or your own notepad. A summarised versions of the slides is also sent to you via email after the workshop. You will not miss a thing!

Note: by taking part in the workshop you automatically agree to the trainer taking photos and videos of you, and to Kaizenera using these materials in a promotional manner, including social media platforms, on the Kaizenera website, offline brochures, books, and other print materials,

Why do you have different pricing for different locations?

Kaizenera offers workshops in several cities, providing the same workshop experience everywhere. The difference in pricing is to only reflect the difference we have to pay in relations to renting the workshop space, and some cities are more expensive than others. 

Payments and Fullfilment

What kind of payment do you accept?
You can pay with PayPal for Kaizenera products and services (workshops, infoproducts). Don’t worry if you don’t have a PayPal account, you can use your credit card as well.
There was an error with my payment, what next?
Please contact us at support@kaizenera.com and we will get in touch with you in 1 business day to solve the problem.
Do you offer money-back guarantees?
Yes, we offer a 30 day payback guarantee on all of our products (workshops, infoproducts). We give you a 100% refund if you feel the information or item is unuseful for you.

Various

I have a media inquiry, where should I connect with you?

For any press related materials, media inquiries or general questions, please contact us via hello@kaizenera.com.

Do you have a media kit?

Yes, we do. Please take a look at this shared folder for all Kaizenera related media materials. Feel free to use them in any way or form, and please, drop us a line, when you mention us! 

Do you do events, festivals, keynote speeches?

Yes! We are always happy to spread the word on remote work. It is our passion, and we cherish every opportunity to share our thoughts on the matter. Please contact us via hello@kaizenera.com with your ideas!